When responding to a patient in distress, what should a CNA do first?

When responding to a patient in distress, the first action a CNA should take is to remain calm and assess the situation. This step is crucial, as it allows the caregiver to gather important information about what is happening with the patient, including their level of distress and the nature of their condition. By staying calm, the CNA can think clearly and make informed decisions about how to proceed, ensuring a measured response that prioritizes the patient’s safety and well-being.

Assessing the situation also involves observing any potential hazards that could affect both the patient and the CNA. Additionally, this calm observation can lead to recognizing whether the patient requires immediate intervention or if there is a need to alert a team member or nurse for assistance. Understanding the situation fully helps ensure that any subsequent actions taken will be appropriate to the needs of the patient and adhere to protocols for providing care.

Other options, while they may seem appropriate in certain contexts, would not be the best immediate action when a patient is in distress. For example, calling for help without first assessing the situation may create unnecessary panic or disrupt the care process, and leaving the patient alone is inappropriate in a moment of crisis. Additionally, administering aid without approval can pose risks if the CNA does not fully understand the patient's condition